Danny Seiden Bio

Danny Seiden provides strategic and legal counsel to the Valor Global leadership team. He is focused on helping us achieve our growth objectives as well as providing continued public affairs guidance in AZ, WA and other States. Danny brings more than 16 years of experience in global public affairs and government relations, as well as […]

Marina Peters Bio

Marina is Valor Global’s VP of Global Talent. A strategic Human Resources Business Leader, Marina is focused on partnering with leadership to develop and execute business strategies. She is experienced in driving change related to mergers, acquisitions, and divestitures in dynamic corporate environments. Her north star is directing change to improve and grow the organization. […]

Gabriela Vuichoud Bio

Relocated from her home, Switzerland to make her permanent home in the US after excelling for over 20 years in top luxury brands with solid foundations, strong heritage and positive impact on the world. Her experience with highly diverse industries in Europe and America has allowed for a greater understanding of not only new functions […]

Peggi Peaslee Bio

Peggi was raised in Massachusetts before re-locating to Arizona in 2006. She graduated magna cum laude from Western International University in Human Resources Management (HRM), followed by her MBA from the same university. Peggi has over twenty years of leadership and 14 years of HRM experience, with a strong passion for developing employee relations, improving […]

Henry Alvarez Bio

Born and raised in San Jose, Costa Rica, Henry started his 15-year career in contact centers back on February 2015. He has successfully grown through the ranks over the years, by showing extraordinary performance and leadership. He is familiar with all aspects of running a successful operation. Henry currently oversees operations in the Philippines. Henry’s […]

Daniel Betthauser Bio

Daniel was born and raised in Wisconsin, developing an early love of sports and a desire to learn through practical experience. Combined with a belief that travel and new cultures expand leadership ability, Daniel has sought both in his professional goals. Daniel is a performance driven leader who is passionately anti-micro-management and wholeheartedly believes in […]

Bernadette Thies Bio

Bernadette was born and raised in Phoenix, Arizona, living in Germany for a few years, before returning home to the desert to raise her family. She has an expansive background in customer and client relationships, dedicating 20 years of service to occupational development and community involvement. Joining the Valor Global team in 2014, she has […]

Matt Johnson Bio

Matt was born and raised in Phoenix, Arizona, bringing over 7 years of experience within the Contact Center space, and more than 14 years of leadership experience within various business verticals. Matt is a proven performance leader, and along with the EVP of Operations, Matt successfully leads the Valor Global Contact Center Operation. Matt is […]

Tom DePoy Bio

Tom grew up in Michigan and graduated Western Michigan University with Business Administration. Tom brings over 25 years of leadership experience with all facets of Contact Center Services. Tom leads Valor’s global Contact Center Operations and is responsible for exceeding customer expectations and KPI’s. Tom is married to his beautiful wife Michelle and has 4 […]