Terms and Conditions

Welcome to ValorGlobal.com, operated by Valor Global, a leading provider of omnichannel contact center solutions and business process outsourcing services. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use this site.

1. Use of the Website

You may browse our site for informational purposes, but any unauthorized use—including but not limited to data scraping, unauthorized access, or use for commercial gain—is strictly prohibited.

2. Intellectual Property Rights

All content on this site, including text, images, logos, and proprietary methodologies such as The Valor Way™, are the intellectual property of Valor Global or its licensors. You may not reproduce, republish, or redistribute any material without express written permission.

3. No Warranty

This website and its content are provided “as is.” While Valor Global strives for accuracy, we make no warranties—express or implied—regarding the completeness, accuracy, or reliability of the site’s information. We reserve the right to change content without notice.

4. Limitation of Liability

Valor Global shall not be liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising out of your access to or use of this site.

5. Third-Party Links

This website may include links to third-party websites. These links are provided for convenience and do not imply endorsement. Valor Global has no control over and assumes no responsibility for the content or policies of these external sites.

6. Privacy

Use of this site is also governed by our Privacy Policy, which explains how we handle data, including that collected through cookies or contact forms.

7. Messaging Program Terms of Service

Program Name: Valor Global Alerts
Description: Users may opt in to receive important updates, service alerts, or support messages via SMS from Valor Global. Message frequency may vary.
Opt-Out: You may cancel at any time by replying “STOP” to any message. You will receive a confirmation text that you have been unsubscribed and will no longer receive messages from us.
Help: For support, reply “HELP” or contact us here.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
Message and Data Rates: Message and data rates may apply for any messages sent to or received from us. If you have questions about your text or data plan, contact your wireless provider.
Privacy: For more details about how we handle your information, visit our Privacy Policy.

8. Service Information Disclaimer

Descriptions of services on this site—including but not limited to voice, web, chat, email, bilingual and back-office support—are for general reference. For detailed, contractual service information, please refer to your service agreement or request formal documentation from our team.

9. Compliance and Ethics

Valor Global operates under strict compliance protocols, including PCI certification, HIPAA compliance, and SOC 2 readiness. We are committed to confidentiality, transparency, and ethical operations in all engagements.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Arizona, USA, without regard to conflict of law principles.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us here.