Privacy Policy

Effective Date: December 2025

We Respect Your Privacy

Valor Global (“Valor Global,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information collected through our website, https://valorglobal.com (the “Site”).

This policy is intended to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).


Information We Collect

We may collect the following categories of personal information:

  • Identifiers: name, email address, and other contact details you provide

  • Internet activity: limited technical information such as browser type or basic cookies required for site functionality

  • Communications: messages or inquiries you submit through our forms

We do not collect sensitive personal information, and we do not knowingly collect information from children under 13.


How We Collect Information

We collect personal information when you:

  • Submit a contact form

  • Book a call or request information

  • Subscribe to marketing emails (opt-in only)

  • Submit a privacy rights request

All forms on our Site are managed through GoHighLevel, which acts as a service provider on our behalf.


How We Use Your Information

We use personal information for the following purposes:

  • To respond to inquiries and requests

  • To provide information about our services

  • To send marketing emails only when you have opted in

  • To operate, maintain, and improve our website

  • To comply with legal obligations


Legal Basis for Processing (GDPR)

Where GDPR applies, we process personal information based on one or more of the following legal bases:

  • Consent (e.g., marketing email opt-in)

  • Legitimate business interests (e.g., responding to inquiries)

  • Legal obligations (e.g., compliance with laws)


Cookies and Similar Technologies

Our Site uses essential cookies required for basic functionality and form operation. These cookies do not track users for advertising purposes.

A cookie consent banner is displayed on first visit, allowing users to accept or reject non-essential cookies where applicable. You may also manage cookies through your browser settings.


Marketing Communications

If you opt in, we may send you marketing emails. You can unsubscribe at any time by clicking the unsubscribe link included in every email.

We do not send SMS/text messages.


Data Retention

We retain personal information only as long as necessary for the purposes described in this policy:

  • Lead and inquiry data: up to 24 months after last interaction

  • Marketing consent records: up to 36 months

  • Privacy request records: as required to comply with legal obligations

Information may be retained longer if required by law.


Sharing Your Information

Valor Global does not sell personal information.

We may share information with trusted service providers (such as GoHighLevel) solely to support our business operations. These providers are contractually restricted from using personal information for any purpose other than providing services to Valor Global.


Your Privacy Rights

California Residents (CCPA)

California residents have the right to:

  • Know what personal information we collect

  • Request access, correction, or deletion of personal information

  • Opt out of the sale or sharing of personal information (even though we do not sell data)

  • Not be discriminated against for exercising privacy rights

You may submit a request through our Privacy Request Form:
https://valorglobal.com/privacy-request-form/


European Residents (GDPR)

If you are located in the European Economic Area, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority


How to Exercise Your Rights

All privacy-related requests should be submitted through our Privacy Request Form:
https://valorglobal.com/privacy-request-form/

We may need to verify your identity before processing your request. Requests are generally fulfilled within 30 days.


Business Transfers

If Valor Global is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction. We will notify users if personal information becomes subject to a different privacy policy.


Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.


Third-Party Links

Our Site may contain links to third-party websites. Valor Global is not responsible for the privacy practices of those websites.


Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our Privacy Request Form:
https://valorglobal.com/privacy-request-form/