SCHEDULING​

Appointment Setting​​

We offer integrated appointment setting solutions customized to your needs and requirements, taking care of the scheduling so you can focus on your business. Our services include professional live agent support and turnkey appointment setting solutions to help you boost productivity, improve efficiency and increase your ROI.​

Increase Your Revenue

Let us help you increase your customer base and maximize revenue with our outbound and inbound scheduling services. Our highly trained staff has assisted busy organizations like yours in a variety of industries. Our appointment scheduling rate of 20% - 65% means that you’ll be providing better customer service while freeing up your staff to do higher-value tasks.

  • Industry leading low turnover ensuring that our team is familiar with customer environment and infrastructure
  • Expertise and certifications in Microsoft, Cisco, VMware, AWS, Google, HP, Apple, Dell, and other technologies
  • World class ticketing and monitoring systems
  • 24/7 US only or global support model

Put Your Customer First

We partner with our clients to help them always put their customers first. Reconnect with forgotten or non-responsive customers, enhance the customer experience, and increase traffic to your business. We use advanced technology to work seamlessly with your scheduling software so no extra burden is placed on your staff and double-booking is avoided.

Get a Team of Brand Ambassadors

We are dedicated to ensuring a seamless customer experience, which is why our team is trained to become your brand ambassadors and represent you as an extension of your internal team. We integrate with your scheduling software and learn about your business to create a personalized experience for your event attendees.

Get the Information You Need

Our in-depth reporting captures details that other scheduling call centers don’t. You’ll see detailed information from your customers that we capture throughout the scheduling process so you can identify trends and capture insights to serve your customers even better.