Valor Global acquires DRS Services USA; creates 500 new healthcare jobs in Phoenix

Valor Global, a leading provider in world class call center solutions to customers around the world, has announced its acquisition of DRS Services USA, a top healthcare and medical call center services provider specializing in patient scheduling and healthcare support solutions, based in Scottsdale, Arizona. The acquisition of DRS Services will significantly expand Valor Global’s […]

Valor Global Named in Best Companies AZ

Tech Companies with Best Company Culture in Phoenix Company culture is the glue that holds a company together. Where the employee handbook ends, company culture begins. Positive company culture inspires creativity, trust, and a hard work ethic; however, negative company culture can cause employee engagement, satisfaction, and interest to suffer. Companies with strong workplace cultures […]

Valor Global Media Alert: AZ Office of Tourism

IMMEDIATE EMPLOYMENT OPPORTUNITIES ESPAÑOL Arizona Hospitality Workforce Connection There’s no question it’s a trying time for the tourism and hospitality industry as we work together to stop the spread of COVID-19. The Arizona Office of Tourism (AOT) is here to support our industry partners and the workers that keep our industry alive. AOT is partnering […]

Valor Global Media Feature: KTVB7

List of employers hiring during the coronavirus pandemic Thousands of people have lot their jobs because of the coronavirus outbreak. But some major employers are looking to hire during this difficult time. BOISE, Idaho — As bars and restaurants across Idaho shut down to help slow the spread of the coronavirus, more and more people are […]

Valor Global Media Feature: ABC15

Now hiring: These 40 companies are hiring workers now in Arizona workers now in Arizona Photo by: FedEx/handout By: Josh FrigerioPosted at 11:05 AM, Mar 20, 2020 and last updated 10:56 AM, May 04, 2020 PHOENIX — Life seems to be a bit unpredictable at the moment. In wake of the COVID-19 pandemic, many businesses around the Valley have […]

Valor Global Media Feature: Totally Boise

The coronavirus pandemic is affecting people in an abundance of different ways, one of which includes businesses having to close down resulting in unemployment. According to an NPR/Marist poll conducted, 18% of households already reported someone being laid off or having hours reduced due to the coronavirus outbreak. Job stability is essential for many families […]

Valor Global Media Feature: AZCentral

GET THAT GIG JOB FAIR: Connecting you with Phoenix-area companies hiring right now PHOENIX (3TV/CBS 5) – The COVID-19 pandemic has created unprecedented financial emergencies and uncertainty for more and more families. Since March 14, Arizona has processed 322,000 claims for unemployment.  In response, Arizona’s Family is partnering with local companies for our “Get That Gig […]

Valor Global Media Feature: Idaho News 6

Rebound Idaho: Need a job? Here are some Idaho employers looking to hire IDAHO — Unemployment reached a record high in Idaho in April, at 11.5 percent. And while some are going back to their jobs, others are on the hunt for work. Here are some companies currently hiring: Customer care solutions provider Valor Global says they’re […]

Call Center Acronyms for Industry Newbies

You’re stoked! You love helping people through conversation and you just landed your first call center position! You enter your first day of training and your trainer starts saying things like ACW, AHT, BPO… and you’re lost and perhaps a little overwhelmed. Who knew call centers had so many acronyms? No need to fear, we’ve […]

10 Tips to Ace your Video Job Interview

A video job interview? No need to panic! In the light of the coronavirus pandemic, it’s likely that many of your plans have been thwarted, including your job interview. Instead of in-person, your interview has been changed to video chat. Here’s our best tips to acing your video job interview. Check Your Tech The top […]