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FRICTIONLESS DIGITAL SUPPORT SOLUTION

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SUPPORTS:

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Customer Care Solutions

Delivering personalized experiences that exceed customers’ expectations

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Capabilities

Customer Care   |   Retention Programs   |   Billing & Collections   |   CSAT & NPS   |   Sales   |   Product Support   |   Tech Support

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The Valor Difference

Unmatched Customer Experience   |  Data-driven Results   |   Omnichannel Delivery   |   End-to-End Solution

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Results that Count

35%

Net Promoter Score

25%

Reduction in Average Handle Time

20%

Reduction in Call Volume