LEAD GENERATION

Let’s connect and engage.

You’ve probably spent a lot of time and money in multichannel strategies to find and communicate with your target customer. But what about when a prospect responds to your call to action message? Valor is expert at being your brand ambassador, personalizing the prospect’s experience and building trust to qualify the lead and close the sale.

lead generation

Let’s connect and engage.

You’ve probably spent a lot of time and money in multichannel strategies to find and communicate with your target customer. But what about when a prospect responds to your call to action message?  Valor is expert at being your brand ambassador, personalizing the prospect’s experience and building trust to qualify the lead and close the sale.

White-Glove B2B Lead Generation

The B2B lead generation is typically a more complex, prolonged process than that used for B2C. Understanding this complexity, we provide highly trained representatives who are trained in targeting C-suite and other high-ranking decision makers. Our full-time team of sales professionals undergo intense business, industry, product and service training to have a deep understanding of the details of your business and industry.

We offer support in:

Qualifying Potential Customers

Appointment

Setting

Providing Event

Support

Conducting Data Analytics Clean-Up

Nurturing Prospect Relationships

We offer support in:

Qualifying Potential Customers

Appointment

Setting

Providing Event

Support

Conducting Data Analytics Clean-Up

Nurturing Prospect Relationships

We offer support in:

Qualifying

Potential Customers

Appointment

Setting

Providing Event

Support

Conducting Data

Analytics Clean-Up

Nurturing Prospect

Relationships

Qualifying Potential Customers

Appointment

Setting

Providing Event Support

Through a white-glove approach to client service, we can shape the right lead nurturing program to maximize your ROI.

Holistic B2C Strategy to Qualify Leads

B2C businesses have many online and offline strategies and techniques to develop and qualify potential leads before passing them on to sales. Our telemarketing efforts can ensure a strong pipeline to teleservices or field services professionals. Incorporating Valor’s multichannel resources into your sales strategy results in better lead conversion metrics when those leads meet your business criteria for a customer.

Become a Trusted Advisor to Your Prospects

Transparency, accuracy, belief/credibility, responsiveness and persuasion are essential for a prospect to gain trust before they move to purchase your products and/or services. At Valor, we are well-versed in overcoming objections and igniting triggers that convert prospects to customers. The genuine care our customer care experts take with prospects leads to trust and a desire to engage with your brand. Put our proven relationship-driven nurturing approach to generate qualified leads and trackable sales to work for your business.

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CASE STUDY

National Consumer Goods and CPG Company

about the client

ABOUT THE CLIENT

Client operates a National Consumer Goods and CPG Company. In response to bringing new products to market, client experienced dramatic increases to marketing and advertising spends. Consumer demand exceeded client capability for direct-to-consumer sales volume via their phone channel. Additionally, client was looking for increased point-of-sale options for new and existing customers. Client engaged company to ensure increased coverage for high consumer demand, new sales channels, and real-time marketing data.

the solution

the solution

Client partnered with the company’s telesales voice solutions and patented TapNTxt application.  TapNTxt is a groundbreaking conversational and transactional SMS/Text application.  Consumer use includes inquiries, providing their information, and most importantly the ability to purchase products through a secure transaction. TapNTxt supports opt-in responses by entering a phone numbers/short code with a key word, QR code, or by hyperlink. TapNTxt allows for the capture of incoming phone numbers with authorizations, which can be used for future marketing or sales campaigns. All applicable fees are calculated through the sales process. The consumer can pay with a PCI secure credit card system, PayPal, Apple Pay or Google Pay.

TapNTxt provided increased phone sales opportunities as well as delivering a new one-of-a-kind, secure point of sale system via SMS/text. TapNTxt provides real-time tracking to view and adapt campaigns for improvement or investment.

the solution the results

the results

Client experienced lower wait times by utilizing TapNTxt technologies. Consumers also experience a more efficient and please sales experience. In addition, there was a 10% reduction in abandoned phone calls due to the high-volume advertising and marketing response. The client also realized similar average order values to their phone and web channels at a much lower sales acquisition cost. TapnTxt has generated over $1M of additional revenue with a lower cost point-of-sale system. Client experienced:

This is surely a success!

Client